* What is VoIP?
* What is 1 button to WiFi?
* What is a VoIP number?
* Will 1 button to WiFi save me money?
* How does 1 button to WiFi affect my cell phone minutes?
* When calling other parties, do they also need 1 button to WiFi or another VoIP service?
* Do I need my computer running in order to receive calls?
* Can I use 1 button to WiFi from anywhere in the world?
* Will the 1 button to WiFi service interfere with my DSL or cable modem data connection?
* How can I access 1 button to WiFi's services through my Public Service Number?
* What if I forget my 1 button to WiFi service number?
* Is there a difference between using DSL or Cable modem when using 1 button to WiFi? Which one do you recommend to use?
* Do I need a fixed/static IP to use 1 button to WiFi?
* Does the person I call have to use 1 button to WiFi?
* Can I assign a static IP address to the telephone adapter?
* Is there an annual contract?
* Can I receive collect calls?
* How do you bill calls to regular phones?
* Do I need a computer to use 1 button to WiFi?
* Is my 1 button to WiFi number listed in a phone book?
* How do I make an international call?
* Can I use 1 button to WiFi phone during a power outage?
* How does the sound quality compare to my current phone?
* Are calls made through 1 button to WiFi secure?
* Where is 1 button to WiFi available?
* Can I receive calls with 1 button to WiFi?
* Is there an activation fee?
* What is the minimum subscription term period?
* How are payments to my account done?
* How do I sign up for 1 button to WiFi?
* What payment methods are available?
* Do I need a PIN and a password?
* How do I check my account balance?
* Can I use 1 button to WiFi softphone if my computer is behind a firewall?
* What Internet connections will 1 button to WiFi work with? What is VoIP?
VoIP stands for "Voice over IP" or "Voice over Internet Protocol." It uses the Internet and data networks to send and receive calls. Because it uses your existing high-speed Internet connection instead of your telephone lines, VoIP offers great savings on long distance and international calls.
What is 1 button to WiFi?
1 button to WiFi is a local and long distance calling service provided by WorldTel Xchange Inc. ("WorldTel") that uses the latest technology to provide quality, reliable and cost-effective inbound and outbound long distance calling solutions. You can use your regular home phone or cell phone to use our services.
What is a VoIP number?
Your VoIP number is a unique number that is provided to you at sign-up. Through it, your 1 button to WiFi will allow your cellphone to act as a WiFi phone.
Will 1 button to WiFi save me money?
Yes. Individuals and corporations with moderate to large long distance or international call usage can enjoy significant savings, depending on call volume –up to 90% .
How does 1 button to WiFi affect my cell phone minutes?
For the most part, your cell phone minutes will always be used when accessing our network through your cellphone. Some cellular carriers however offer plans that allow you to call certain numbers that do not affect your minutes. With these plans, simply add the number we give you and take advantage of the free minutes.
When calling other parties, do they also need 1 button to WiFi or another VoIP service?
No. Using 1 button to WiFi, you can connect to anyone with a telephone number.
Do I need my computer running in order to receive calls?
No. You may choose to accept calls through your existing landline service. You may also use an additional analog phone to plug into your Control Center and receive calls on your personal VoIP number.
Can I use 1 button to WiFi from anywhere in the world?
Yes, your 1 button to WiFi account provides you with complete portability. You can access 1 button to WiFi from anywhere in the world using local numbers provided for your 1 button to WiFi account. Check our website to see which countries we where we have provided Customers with local access numbers.
Will the 1 button to WiFi service interfere with my DSL or cable modem data connection?
The 1 button to WiFi service routes your incoming and outgoing voice calls right alongside the data being sent to or from your computer. Thus, you can make and receive calls while you use your computer to access the Internet. 1 button to WiFi uses advanced audio compression techniques to minimize the data traffic caused by voice calls and maximize the bandwidth available for your other Internet traffic.
How can I access 1 button to WiFi's services through my Public Service Number?
To access any of 1 button to WiFi's services through a Public Service Number you have to first link your Public Service Number with the chosen service. To do that, go to http://wifiphone.latest-info.com and log in to your account. Select the Control Center page, click on Request Service Numbers button, check the checkbox next to the service that you want to access through your Public Service Number, and click on the Update button. Now you can access the service of your choice through dialing your Public Service Number.
What if I forget my 1 button to WiFi service number?
Your 1 button to WiFi service number is displayed on your account page at http://wifiphone.latest-info.com. Simply go to the web site and log into your account.
Is there a difference between using DSL or Cable modem when using 1 button to WiFi? Which one do you recommend to use?
Both DSL and cable modems provide sufficient bandwidth to support the 1 button to WiFi service. **Recommended bandwidth is a minimum of 256kbps.
Do I need a fixed / static IP to use 1 button to WiFi?
No, you do not need a static IP address to enjoy the advantages of 1 button to WiFi. 1 button to WiFi is designed to work in a dynamic address (DHCP) environment, such as that available with most home gateway routers.
Does the person I call have to use 1 button to WiFi?
No, with 1 button to WiFi you can call any phone number that you can call with a traditional phone. Calls to regular phones are charged on a per minute basis while those to other 1 button to WiFi users are free.
Can I assign a static IP address to the Control Center?
No, the Control Center is pre programmed to obtain an IP address when connected to the internet.
Is there an annual contract?
No, there is no term-commitment. You may cancel your service at any time.
Can I receive collect calls?
No, you cannot receive collect calls using 1 button to WiFi.
How do you bill calls to regular phones?
All calls are billed based on the area code you dial, regardless of the type of phone called. Check our Low Rates: Click here.
Do I need a computer to use 1 button to WiFi?
No. With your Control Center you can use many of 1 button to WiFi services directly. You will need a computer, however, if you intend to use advanced features and to manage your account including recharging your account for additional minutes.
Is my 1 button to WiFi number listed in a phone book?
No, your 1 button to WiFi number(s) will not be listed in a phone book.
How do I make an international call?
In the US : Dial 011 + country code + number.
Outside the US : Dial 0 + country code + number.
Can I use 1 button to WiFi phone during a power outage?
Typically, no. All telephony hardware including high-speed modems (DLS or cable), computers and phone adapters require electricity to operate.
How does the sound quality compare to my current phone?
You'll find the quality is as good, if not better! Because signals are transmitted and received digitally over the Internet, the quality may very well exceed what you're currently getting.
Are calls made through 1 button to WiFi secure?
Yes, all calls are sent securely through 1 button to WiFi's VoIP network.
Where is 1 button to WiFi available?
1 button to WiFi Control Centers are currently available in the continental United States. However, as a subscriber, you may access your Control Center with a local access number, where available, when out of the United States. You will be provided a PIN which will allow the subscriber to make calls through their Control Unit without an interent connection.
Can I receive calls with 1 button to WiFi?
Yes. You can receive calls through your Control Center when you have a regular telephone plugged in. 1 button to WiFi also offers a voicemail service, where you can receive calls if you are not available when called.
Is there an activation fee?
No. Your Control Center will allow you to make calls immediately after activation.
What is the minimum subscription term period?
No minimum period is required.
How are payments to my account done?
You may make payments on your account via our online payment method using your credit card or debit card in any designated amount. You will also have the option to make automatic recharging payments on your account in incremental amounts up to $100. With this option, the user never has to worry about running out of minutes as the selected credit/debit card will be charged when the funds remaining in the account run below $2.00.
How do I sign up for 1 button to WiFi?
You can sign up online at http://wifiphone.latest-info.com - Just click on the "Order Now" button. Follow the sign-up procedures as outlined on the order page.
What payment methods are available?
1 button to WiFi accepts credit card payments from Visa, Master Card, Discover and American Express. Also accepted are debit cards from the same merchants.
Do I need a PIN and a password?
When you order your Control Center, or Register your Control Center (Registration is necessary if you did not purchase your Control Center directly from WorldTel), you will be emailed a username, password, PIN and a personal VoIP number. The email information will allow the user to log into the web site and view their personal account information.
How do I check my account balance?
Once you login into the 1 button to WiFi web site, you are able to see the information about your account balance and all features available to our subscribers.
Can I use 1 button to WiFi if my computer is behind a firewall?
If you have a router with firewall installed to connect to the Internet or if you using the service in a corporate environment, 1 button to WiFi provides a Native Address Translation "NAT" that allows the subscriber to use the phone in such environments.
What Internet connections will 1 button to WiFi work with?
1 button to WiFi is compatible with any high speed Internet services such as DSL or Cable. The recommended minimum bandwidth is 256kbps.
